Privacy, Shipping and Refund/Return Policies
Customer and Visitor Privacy:
Under no circumstances will ANY customer or visitor information be given out, sold or shared in any way, shape or form. We stand faithfully by this policy and will never violate it.
We ship via United States Postal Service. Credit card orders usually ship within 2-3 business of order submission. USA holidays will also delay shipping schedule to the first mailing day following the holiday.
Orders paid via check in the mail will ship once the check has cleared. Orders paid via money orders will ship upon receipt or soon thereafter.
- We recycle shipping materials as often as possible and hope that you can recycle it too. Our own products are packaged in plain containers to minimize waste.
Where do we ship?
We ship to the continental USA, Hawaii, Alaska and Canada. We are no longer shipping overseas due to custom restrictions and high delivery failure rate.
Returns and Refunds:
If a product proves to be defective it must be returned to us and a refund will be issued. In the case of a truly defective product we will refund the return postage to the customer. You must let us know as soon as possible if you have received a defective product. Please contact us via email stating what is wrong to: We will then issue an approval and a return merchandise authorization number for the product to be returned, and provide instructions on how to return it.
We are not responsible for the misuse of any products. Furthermore we cannot be responsible for the performance of a product due to the inconsistent variables of weather, application methods, degree of insect or disease infestation and the use of a product other than what the manufacturer intended.
Any products that are mistakenly ordered by the customer and then returned will be subject to a 15% restocking fee. Unless it is our error, customer will be responsible for ALL shipping expenses. All items must be in original and resaleable condition, and packed in the original manner. If protective wrapping or seals are broken, no credit will be issued. If there is breakage on return because of inadequate packaging no credit will be issued.If you wish to cancel an order please let us know as soon as possible by sending an email to:
In the event that we send an incorrect order to the customer we will make every effort to get the correct order to you as quickly as we can. We are human and mistakes do happen. Please let us know as soon as possible if you have not received what you ordered or if your order has not shown up. We will reimburse the customer for any return order postage incurred on any orders that we have sent in error.